Archive for 'Business Process'

Herding Instinct

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Herding Instinct

Herding Instinct

Birds of a feather flock together.  Have you heard that saying?

There’s a certain phenomenon in life and business: Shiny objects attract attention.  And, attention attracts attention.

  • Someone spots a celebrity at Disneyland.  And soon, there’s a swarm of people snapping pictures of the celeb.
  • Bitcoin starts taking off.  And, all of a sudden everyone becomes a bitcoin investor.
  • In the 70s, Pet Rocks and Cabbage Patch Kids became all the rage.

I’m sure you can probably think of certain crazes or fads you’ve ...

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Smile Praise Miracle

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Smile Praise Miracle

Smile Praise Miracle

Smile Praise Miracle.  Or, rather: Smile, Praise, and Miracle.  Some things make you smile.  Others make you want to give a shout of praise.  And others are flat-out miracles.

Goal setting.  Should you set goals or not?  And, if you do, how do you go about this?

And as far as that goes, it’s your call.  Most people, if you ask them, would say it’s good to set goals.  But, then there’s the next question: How many people actually set ...

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The Law of the Limiting Reagent

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The Law of the Limiting Reagent

The Law of the Limiting Reagent

Have you heard of the Law of the Limiting Reagent?

Well, if you are a Member of the Blue Elevator™ Group, I hope you have.  Or, maybe you learned this concept as a chemistry student.  And, for sure if you were blessed to receive instruction from chemistry teacher Mrs. Connie Grosse at El Dorado High School in Placentia, California.

And, that’s where I first heard it.  In 1983.  For me, chemistry wasn’t the easiest of courses.  But, ...

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Triple B (More Like ‘Quadruple B’)

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Triple B (More Like ‘Quadruple B’)

Triple B

Triple B was not the original title.  I would have preferred to call this article the Three Bs.  But, URLs don’t like apostrophes.  And, calling it BBB would be infringing on the Better Business Bureau’s branding.

Nevertheless, big or small, every business needs to be about the Triple Bs.  And, as we indicated in the title, probably more like four Bs.

Your Vehicle’s Dashboard Gauges

Most vehicles will have the following instrument gauges on the dash board:

  • A speedometer
  • A gas gauge
  • A volt-meter (this ...
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One Call Close

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One Call Close

One Call Close

Have you heard that phrase before?  Anyone who has spent time in or around professional sales might identify with that phrase.

It’s the sales person’s equivalent of a proverbial “hole in one” in golf.  It’s as rare as hitting a golf ball off of a tee that goes straight into the hole – as it is for a salesperson to close a deal with a prospect in the first meeting.

Sales is Not a Full Contact Sport

In some sales courses, ...

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Completeness

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Completeness

Completeness

It is an audit objective.

As a former auditor for what’s now PricewaterhouseCoopers, we dealt with audit objectives.  These audit objectives were also learned in my Accounting/Auditing classes in business college at California State University, Fullerton.

The audit objectives were also reinforced in the CPA review course.  That is, a CPA examination test preparation course I took from Newt Becker my senior year.

Let’s see if I remember … ECVARP was the acronym Newt used.  Existence, Completeness, Valuation, Accuracy/Validity, Rights/Obligations, Presentation/Disclosure.  But this ...

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Be Thorough

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Be Thorough

Be Thorough

It’s not a word you hear much anymore.  At a quick glance, it looks like the preposition “through.”

And given our society’s propensity for a “point and click” existence, “thorough” is being relegated to the sidelines of business.

But if you want to be successful in life and business, be encouraged to embrace it.

Merriam-Webster defines it as follows:

  • marked by full detail
  • careful about detail
  • complete in all respects
  • having full mastery (as of an art)

Being Thorough – A Practical Lesson

I was exposed to the ...

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Dream-Diagram-Develop

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Dream-Diagram-Develop

Dream-Diagram-Develop

The term design-build has been circling around in the construction industry for quite some time.

It refers to a company that will both design and build your dream home.

For purposes of this article, I will use the idea of design-build in a parallel way to refer to your business or organization.  Whether you are building a home or a business, it all starts with a dream.

Dream

Have you ever looked through a high-end luxury home magazine?  The pictures are beautiful.  Everything is ...

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Follow-Up

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Follow-Up

Follow-Up

This article is the next and last article in the series WDF – A Three Part Series.  The First article is Write It Down.  The next article is Do Or Delegate.

Back To The Audit

Throughout this series, I have been sharing from my experiences as a professional auditor for the Big 8 firm, Coopers & Lybrand (now PricewaterhouseCoopers).

If you recall, the last article had me doing ...

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WDF – A Three Part Series

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WDF – A Three Part Series

WDF – A Three Part Series

As I reflect back on my personal experience in five different decades, my hope is to impart wisdom from a blazed trail.

If a “blazed trail” is not a familiar term, here’s some history: The term “Blazed trail” reflects back to the days of mountain men, trail guides, etc.  These pioneers, when traversing large expanses of unfamiliar wilderness territory, would take their hatchet and “blaze” (e.g., mark) trees.  This way, future passers-by could travel with confidence ...

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